This privacy policy outlines how Mega IPTV Boxes and its affiliated agencies (“Mega IPTV Boxes”, “us”, “we”, or “our”) collect, process, store, use, protect, and transfer any personal data provided by subscribers (“you”) when accessing our services. By using our website, you agree to the terms of this privacy policy. However, we reserve the right to modify the policy at any time. Once notified of such changes, the collection, sharing, and use of your personal data will be subject to the updated Privacy Policy.
Collection and Use of Information
1) Information You Provide to Us
When using our services, you may be required to provide certain personally identifiable information (PII) for identification or contact purposes. This may include, but is not limited to:
- First and Last Name
- Email Address
- Mobile Number
- Shipping/Billing Address
- Province, City, State, Country, ZIP/Postal Code
2) Information We Automatically Collect
We gather data automatically about your interactions with our services and the device you use. This includes:
- Communication with our customer service, email, and messaging platforms
- Activities such as search queries, watch history, content type, language preferences, etc.
- Geo-location data like IP address
- Device information (device model, device ID, browser type, browser version, etc.)
- Cookies, including security, session, and preference cookies
3) Information from Social Media
If you post messages on social media, message boards, or chat rooms, we collect the information you provide. If you send personal correspondence, such as emails, or if third parties send data on your behalf, we may store this information.
4) Information from Third Parties
We may collect information from third parties, such as agents or affiliates, that contribute to our services.
5) Billing Information
When you place an order for a subscription, payment gateway partners will request debit/credit card or bank details. This information is stored by the payment gateway partners, not by us. These payment gateways operate independently of us, and using them is at your own risk.
6) Refund & Return Policy
We adhere to a strict 10-day refund policy.
Use of Data
We use your personal data to provide, manage, analyze, and improve our services, process your registration, orders, and payments, and communicate with you.
Withdrawal of Consent
You can withdraw your consent for the collection, use, and disclosure of your personal data by contacting us via email, chat, or phone.
Transfer of Data
Your personal data may be transferred to computers located outside your province, state, or country, where the data protection laws may differ. We ensure your data is handled securely and will not be transferred to another country or organization without appropriate safeguards in place.
Disclosure of Data
We may disclose your personal data in the following circumstances:
- To protect and defend our rights or property
- To fulfill legal obligations
- To investigate or prevent misconduct related to our services
- To protect the personal safety of our customers or the public
Security of Data
The security of your personal data is of utmost importance to us. However, no method of transmission over the internet or storage is 100% secure. While we take all necessary measures to protect your data, we cannot guarantee absolute security.
Children’s Consent
Mega IPTV Boxes does not target individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we discover that we have unintentionally collected such information, we will take immediate steps to delete it.
